RS COMPONENTS POOR SERVICE
Very,very difficult to *****ie an order,the phone cuts off every time ,spend at least two hours just to try and get through this happens every time.No feedback emails to inform order status so you are basically stuffed.Live chat does not help with order *****ies.Not very good service at all.They will most probably not even reply to this complaint.
Helpful (0)
Replies (2)0
Replies (2)
RS Components Ltd's replyOfficial
04 May 2020, 17:48Dear Marius,
I am so sorry for the poor service experience. With the Covid-19 restrictions we are facing connectivity and resource issues. We are on remote working and skeleton staff. I will contact you via email now and promise to do everything in my power to resolve your issue as quickly as possible.
I am so sorry for the poor service experience. With the Covid-19 restrictions we are facing connectivity and resource issues. We are on remote working and skeleton staff. I will contact you via email now and promise to do everything in my power to resolve your issue as quickly as possible.
RS Components Ltd's reply04 May 2020, 17:48
Official
Dear Marius,
I am so sorry for the poor service experience. With the Covid-19 restrictions we are facing connectivity and resource issues. We are on remote working and skeleton staff. I will contact you via email now and promise to do everything in my power to resolve your issue as quickly as possible.
I am so sorry for the poor service experience. With the Covid-19 restrictions we are facing connectivity and resource issues. We are on remote working and skeleton staff. I will contact you via email now and promise to do everything in my power to resolve your issue as quickly as possible.
's updateReviewer Update
05 May 2020, 08:43Thank you for the fast response much appreciated.We received a phone call and the matter was resolved.It seems there was/is a phone line problem at the enquiries desk.
's update05 May 2020, 08:43
Reviewer Update
Thank you for the fast response much appreciated.We received a phone call and the matter was resolved.It seems there was/is a phone line problem at the enquiries desk.