Non delivery - No service

<p>I placed a order where the delivery was scheduled to take place on the 13th, when i called yesterday i was informed that the delivery should take place on the 14th.</p> <p>I then contacted them again today, the 15th and was informed that the delivery should have taken place yesterday....but if i had not yet received my items by 14:00 today i can make other arrangements, what alternative arrangements are they refering to...use a different supplier.</p> <p>At this point I started searching hello peter and realised that this is norm for RS Components.</p> <p>My reference number is order reference number is ********** 48.</p>