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Zhivko N

1 reviews | Active since Dec 2012

29 Mar 2021, 08:59

If the automated service fails, you're on your own...

1. Order couple of items to use the "free delivery" option. 2. You receive an invoice ONLY WHEN THEY DELIVER- NEVER MIND YOU PAID ALREADY AND IT CAN TAKE MONTHS. Yes, I can show proof! 3. Pray that all items get delivered together, or otherwise: 4. You only receive invoice for the FIRST BATCH DELIVERED! The rest of the goods arrive, but the invoice on the site is still only partial! Happens as a rule every time. 5. Try to fix it over the phone and listen for hours that: "We ship a new parcel every....." "We are a global...." "Thank you for calling, your call is in the queue...:

Please provide me with a FULL invoice for order ***. I received it 10 days ago, have been on the phone for hours... I hope I don't have to buy from you again!

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Replies (1)
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Zhivko N's update12 Apr 2021, 14:03
Reviewer Update
Follow on: 12 April 2021. Still no invoice! But I have been charged AGAIN for the same order!?
Tried to contact RS Components UK for assistance- not their problem either.
What a sad excuse for a company. Hopefully the next to close down.