Goods sent without confirming payment

I ordered goods online 25 August 2013 and was convinced payment went through. RS components shipped the goods, but never confirmed that payments was received.<br> <br> The 7th May 2015 (Almost 2 years later!!!!) I got contacted by Cecilia Sibanda informing me about an outstanding amount that was never paid. They wanted the full amount paid immediately otherwise they were going proceed with legal action. I had to see the invoice first and to refresh my memory of what item it was and had to get bank statements to confirm that the item was never paid though.<br> <br> I agreed in paying though and made arrangements to pay over 3 payments.<br> <br> Today I got harassed by Cecilia again as I was busy and never had time yet to make the final payment yet. I made my last payment before submitting this report.<br> <br> What I found extremely unprofessional of a company like RS Components is to:<br> 1) Ship goods without confirming payment.<br> 2) Contacting a person to get an outstanding amount only after 2 years almost past.<br> <br> I'm very disappointed in the way RS Components conduct doing business and won't consider doing any future business.