DM
Dimakatso M
1 reviews | Active since Aug 2021
29 Sept 2022, 14:49
FAILURE TO DELIVER
I have always had a smooth delivery process with RS components, but this time around I’m experiencing the worst service . Ordered a filter , got an email that it was dispatched on 20/09/2022 and my account was debited . Up to today it still hasn’t been delivered . I can’t even track the status . Sent an email and they said the team dealing with shipments will contact me . Still waiting with any update .
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Replies (3)
RS Components Ltd's replyOfficial
30 Sept 2022, 11:14We are so sorry to hear that we are causing you so much frustration Dimakatso. We are investigating the issue now and will give you feedback soonest.
RS Components Ltd's reply30 Sept 2022, 11:14
Official
We are so sorry to hear that we are causing you so much frustration Dimakatso. We are investigating the issue now and will give you feedback soonest.
RS Components Ltd's replyOfficial
30 Sept 2022, 14:53Our team confirmed that they are keeping a very close eye on your product and we are expecting delivery into our warehouse on Monday.
We are really sorry that we failed you.
We are really sorry that we failed you.
RS Components Ltd's reply30 Sept 2022, 14:53
Official
Our team confirmed that they are keeping a very close eye on your product and we are expecting delivery into our warehouse on Monday.
We are really sorry that we failed you.
We are really sorry that we failed you.
DM
Dimakatso M's updateReviewer Update
22 Dec 2022, 09:40The filter was finally delivered in October , thanks to the RS Components team that kept in contact to send me updates after my review.
DM
Dimakatso M's update22 Dec 2022, 09:40
Reviewer Update
The filter was finally delivered in October , thanks to the RS Components team that kept in contact to send me updates after my review.