1 reviews | Active since Jan 2013
Clearly take the money and forget the promises
I ordered from RS Components on the 13th of April and they mentioned that the dispatch their orders same day and quick delivery. I went on the web site and my order status shows dispatch on the 4th of May, that is 3 weeks away and I'm only 20 km away from their offices. So I call their call centre only to find out they are waiting for the item to come from the UK. No delivery, no explanations no tracking number of the actual order just left in the dark after making my payments. I just hope that my refund is not as \quick"as their delivery.<br> <br> Not sure what their business model is but it is clearly take the money and forget the promises. Shady business from them. I would advise to use other stores if looking for electronics"
We are really sorry for the inconvenience and frustration caused with your order. The product you required went on back order due to high global demand and could not be despatched within our standard offer (Despatched from any of our global sites on the same day as ordered if in stock).
The refund has been processed for your payment and will reflect on your bank statement within 3 to 4 business days.
RS delivers more than 95% of all orders within 4 to 6 working days and are really sorry when we are unable to meet a customer's requirements.
Thank you for your feedback.
RS Customer Service Team
We are really sorry for the inconvenience and frustration caused with your order. The product you required went on back order due to high global demand and could not be despatched within our standard offer (Despatched from any of our global sites on the same day as ordered if in stock).
The refund has been processed for your payment and will reflect on your bank statement within 3 to 4 business days.
RS delivers more than 95% of all orders within 4 to 6 working days and are really sorry when we are unable to meet a customer's requirements.
Thank you for your feedback.
RS Customer Service Team