CW
Charles W
1 reviews | Active since Jul 2019
05 May 2020, 17:17
Bad service from RS Components Ltd
I placed an order with RS Components online on the 31st of January 2020. At the end of February I phoned RS to followup on my order, only to find out the item that I order, the company does not have anymore. Why is it still on RS website and why did nobody from RS informed me about this? Why do I have to call RS to find this out? RS said they will refund my money and we are at 5th of May 2020 and nothing has happened.
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RS Components Ltd's replyOfficial
08 May 2020, 14:32Dear Charles,
I would just like to thank you for engaging with us to resolve the payment issue. I am really sorry that the product you required was discontinued and for the inconvenience this has caused you. Please let us know if there is anything else that is not resolved or where you need support.
Kind regards
RS Customer Service Team
I would just like to thank you for engaging with us to resolve the payment issue. I am really sorry that the product you required was discontinued and for the inconvenience this has caused you. Please let us know if there is anything else that is not resolved or where you need support.
Kind regards
RS Customer Service Team
RS Components Ltd's reply08 May 2020, 14:32
Official
Dear Charles,
I would just like to thank you for engaging with us to resolve the payment issue. I am really sorry that the product you required was discontinued and for the inconvenience this has caused you. Please let us know if there is anything else that is not resolved or where you need support.
Kind regards
RS Customer Service Team
I would just like to thank you for engaging with us to resolve the payment issue. I am really sorry that the product you required was discontinued and for the inconvenience this has caused you. Please let us know if there is anything else that is not resolved or where you need support.
Kind regards
RS Customer Service Team