Are you guys going broke?

I ordered my items from their website.<br> <br> Everywhere is large notices about this is the South African site. On finding my items it said there is 1 in stock.<br> I then tell them I will collect . All is well up to this point.<br> <br> When i get to the Warehouse I get told they don't have stock and that the stock is in their UK branch. Now firstly I have an issue with this as their webpage ****. I don't care that the stock is in the UK as I don't live in the UK.<br> <br> Now this complaint would never have existed if the page clearly stated that the stock was not in SA. i.e. the SA page said no stock and we need to order in.<br> <br> Then after a while I get a message saying their was a problem and the parcel is delayed.<br> <br> Now when I cancelled the order I get told I can get a credit but they are going to charge me a 20% handling fee. Now this is amazing to me as I have not even touched the item, let alone even seen the item.<br> <br> This is the absolute last time I will ever do business with this Company! <br> And I will make sure their 20% will buy them all the \advertising"I can muster."""