FM
Faith M
1 reviews | Active since Nov 2020
08 Jul 2024, 15:51
Utterly disappointed
Utterly disappointed!!!! Took my car in on the 14th of June... till today no ETA. Just to fix a fender, bumper and lights. Fourth week working from home and cannot even give my boss an ETA because Ross cannot give an ETA. Car in the priming department for 4 days
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Replies (2)
Ross Champion's replyOfficial
09 Jul 2024, 19:38Good day Faith
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter has been escalated to our executive team whom shall be in contact with you.
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter has been escalated to our executive team whom shall be in contact with you.
Ross Champion's reply09 Jul 2024, 19:38
Official
Good day Faith
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter has been escalated to our executive team whom shall be in contact with you.
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter has been escalated to our executive team whom shall be in contact with you.
FM
Faith M's updateReviewer Update
10 Jul 2024, 09:32Appreciate Ross Champion East Rand Operations Manager for calling, explaining the process and apologizing for the delay. Happy to report that I will be getting my car this coming Friday :)
FM
Faith M's update10 Jul 2024, 09:32
Reviewer Update
Appreciate Ross Champion East Rand Operations Manager for calling, explaining the process and apologizing for the delay. Happy to report that I will be getting my car this coming Friday :)