WD
Wayne D
1 reviews | Active since Dec 2013
29 Jan 2016, 10:37
Bumper of Car
This has been going on since 21 October 2015<br> <br> I took my car to Ross Champion, which i was refered to. I picked upi my car only to be told the the staff had poliched the wrong part of the bumber and have damaged it. The Workshop manager said he would order an new bumper for me. Said it would take 2weeks.<br> <br> I picked the car up on the19 October 2015. We have been in communication with Ross Champion, but s6till no avail. this has been going on for too long.<br> <br> Very unhappy with there service.<br> <br>
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Ross Champion's replyOfficial
29 Jan 2016, 11:19Hello waynedoug,
Hi Mr Douglas
Firstly we sincerely apologise for the delay in sorting out the issue with your bumper.
Rakesh however did contact you in November to advise that a bumper had arrived but was damaged and sent back to the agents. a new bumper was then placed on order.
As per our discussion today, the bumper is expected to arrive next week Thursday or Friday. We would like you to bring your vehicle in on Monday 08/02/2016 for it to be painted and fitted.
Hi Mr Douglas
Firstly we sincerely apologise for the delay in sorting out the issue with your bumper.
Rakesh however did contact you in November to advise that a bumper had arrived but was damaged and sent back to the agents. a new bumper was then placed on order.
As per our discussion today, the bumper is expected to arrive next week Thursday or Friday. We would like you to bring your vehicle in on Monday 08/02/2016 for it to be painted and fitted.
Ross Champion's reply29 Jan 2016, 11:19
Official
Hello waynedoug,
Hi Mr Douglas
Firstly we sincerely apologise for the delay in sorting out the issue with your bumper.
Rakesh however did contact you in November to advise that a bumper had arrived but was damaged and sent back to the agents. a new bumper was then placed on order.
As per our discussion today, the bumper is expected to arrive next week Thursday or Friday. We would like you to bring your vehicle in on Monday 08/02/2016 for it to be painted and fitted.
Hi Mr Douglas
Firstly we sincerely apologise for the delay in sorting out the issue with your bumper.
Rakesh however did contact you in November to advise that a bumper had arrived but was damaged and sent back to the agents. a new bumper was then placed on order.
As per our discussion today, the bumper is expected to arrive next week Thursday or Friday. We would like you to bring your vehicle in on Monday 08/02/2016 for it to be painted and fitted.