KM
Keabetswe M
1 reviews | Active since May 2024
09 Feb 2026, 09:10
Zero customer care service
I called over 10 times on Saturday a three times this morning and no one could pick up. Your customer care is the worst. You’re so responsive when it comes to applications and registration, but fail to do so when it comes to students concerns
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Replies (2)0
Replies (2)
Rosebank College's replyOfficial
09 Feb 2026, 09:29Dear Keabetswe
Thank you for bringing this matter to our attention.
We apologise that you have had a negative experience with our customer services centre. Please be assured that we will contact you shortly to provide assistance.
I will work closely with the team to ensure your query is resolved promptly and effectively.
Kind regards,
IIE Rosebank College
Rosebank College's reply09 Feb 2026, 09:29
Official
Dear Keabetswe
Thank you for bringing this matter to our attention.
We apologise that you have had a negative experience with our customer services centre. Please be assured that we will contact you shortly to provide assistance.
I will work closely with the team to ensure your query is resolved promptly and effectively.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
12 Feb 2026, 12:12Good day Keabetswe,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply12 Feb 2026, 12:12
Official
Good day Keabetswe,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College