1 reviews | Active since Feb 2021
Worst service ever
In 2019 i have completed higher certificate in logistics and supply chain management and in 2020 I decided to register for a degree in logistics. I app**** for internal credit , and that when the nightmare started no one wanted to assist me despite sending the email to David he would literally ignore my emails. Finally I was assistat by Rendani from student hub who wrote an email to David and told him my frustration and she advised him to let finance know because this was going to affect my financial status and mind you this was last year around August but he did not reply or have a decency to contact me. Fast-forward to 2021 I sent through my application for my second year contract and Lebo sent me an email back to say they cannot register me because I have outstanding fees I explained to her that I was not owing .I sent the email to rosebank online and copied Vanessa as well and she told me that she need a credit note to update my fee's status. I'm appalled at how I have been treated at rosebank college dealing with the people there especially David has been absolutely a nightmare. To date no one had bothered to assist me i haven't been registered my financial status hasn't been changed even after I explained that I don't owe anything. All the do is to pass email around. Online class is starting on the 1st of March and they not bothered as if this was my fault. I actually regret studying at Rosebank college
We acknolwedge receipt of your review and will escalate accordingly.
Regards
Rosebank College
We acknolwedge receipt of your review and will escalate accordingly.
Regards
Rosebank College
Just to confirm that this matter has been dealt with. According to our records the discussion was held with the student on Wednesday and agreed upon timelines indicated that this would be resolved by Monday (today). I have been advised that the department adhered to agreed upon timelines as discussed with the student and the response was sent at 14h53 by the Online department.
Regards
Rosebank College
Just to confirm that this matter has been dealt with. According to our records the discussion was held with the student on Wednesday and agreed upon timelines indicated that this would be resolved by Monday (today). I have been advised that the department adhered to agreed upon timelines as discussed with the student and the response was sent at 14h53 by the Online department.
Regards
Rosebank College
