mK
m K

1 reviews | Active since Feb 2025

26 Feb 2025, 14:54

Vivian Hembley's outstanding assitance

As a late-registration distance student, I was extremely confused, overwhelmed, and behind with everything by the time I actually started my higher certificate at Rosebank. I wasn't sure which difficulty was my own lack of knowledge or which was technical! Luckily, I got to Vivian Hembley on the distance student telephone line. He sorted both the non-technical and the technical difficulty, and kindly and patiently lead me to the right advisor to further assist my technical problem and ensure I understood how to navigate my student platform and academics. Despite my unusual and sometimes unintelligible questions, he was helpful and professional to the end, and made sure I got the help I needed.

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Replies (1)
Rosebank College
Rosebank College's reply26 Feb 2025, 15:53
Official
Good day,
 
Thank you for the positive rating and feedback. We are glad you received exceptional service from one of our staff members. 
 
Please feel free to contact us via our channels for further assistance. 
  
Regards,
Rosebank College