Useless automated responses and even more useless staff at Rosebank College.

So we've paid upfront for semester 1 and Rosebank College was very accommodating until the payment was received. We get sent a username and password reset order to access the student portal. Several attempts later we get zero response from the support phone lines, nor any urgency from the e-mail addresses and *** that doesn't even exist. Zanele Mtshali. Understand me clearly, this response: "The campus will provide assistance with your query, please kindly visit the campus." does not cut it and you failing to contact me on my mobile to have this password issue resolved is clearly a reflection of a very long and hard fight I'll be having with Rosebank College. Whatsapp so called "live agents", most useless technological option actual live agents answering with exactly the same automated response Zanele gives. I demand a call back, I will not, repeat NOT get into a car to visit a campus for a password reset that can be done telephonically. My number and e-mail address is listed I expect a call. TODAY!