SM
Semenia M
1 reviews | Active since Jan 2025
17 Jul 2025, 14:44
Unresponsive Support
I have been trying to get in touch with your institution for the past three days without any success. Despite making numerous attempts, including over 10 phone calls, each ringing unanswered for over 20 minutes. I have not received any response. In addition, my logged support tickets and emails remain unanswered.
Helpful (0)
Replies (1)0
Replies (1)Rosebank College's replyOfficial
17 Jul 2025, 15:49Dear *****ia
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you. To assist you effectively, we kindly request the following additional information:
e.g., course enrolled, ST number, and campus name.
Once we have these details, I will work closely with the Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
IIE Rosebank College
Rosebank College's reply17 Jul 2025, 15:49
Official
Dear *****ia
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you. To assist you effectively, we kindly request the following additional information:
e.g., course enrolled, ST number, and campus name.
Once we have these details, I will work closely with the Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
IIE Rosebank College
