Unprofessional, *********** communication

The fact that our group did a previous complaint on this platform and the college is not taking our complains serious yet we are paying fees to study. I myself is still in the dark about my assignment one mark yet assignment two was submitted. No communication on our what's app group from the lecturer to atleast notify you where you stand with assignment one mark. Very Un professional from this college. How do you even recommend them to others that want to study. A meeting was promised for today Wednesday to give us feedback on our previous hello Peter complains. However No-one is saying anything no email no ARC communication. What kind of example does the head of the college show to us as students. I find this very unexceptable are very *********** as leaders.