unhappy student

So I registered with rosebankcollege in December 2014 for the year 2015. But couldn't pay the registration fee due to some family responsibilities (i wouldn't have been able to attend lectures nor afford the fees) but have been calling the college for two weeks now, but am not getting the help I need . every time I call its either the principal is out to lunch if not getting anyone to answer my call or I get placed on hold for atleast a good 10 minutes while my airtime run out. While I get SMSes telling me I owe the school. I've sent several emails asking for assistance but no luck. Am really unhappy with ho<br> w I've been treated. Can somebody attend my matter.