1 reviews | Active since May 2021
Unacceptable Administrative Chaos and Missing Assignment Links
I am extremely frustrated and exhausted by the ongoing administrative incompetence at this institution.
Once again, the submission link for an assessment—this time for Administrative Law—was completely missing when it was time to hand in our work. This is now the third time this semester alone that submission links have not been uploaded on time for different modules.
To make matters worse, when I reached out to the contact person, Mr. Sibusiso Mabaso, I was informed that he is no longer even the Programme Director. Students are left completely in the dark, scrambling to figure out who is in charge while deadline stress piles up.
We as students are expected to adhere to strict academic standards and deadlines, yet the administration fails to provide the basic tools and support required to meet them. Having to repeatedly chase up missing links and navigate outdated communication channels is unfair, unprofessional, and unacceptable.
Urgent accountability and systematic changes are needed immediately.
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the RI Online Campus Management will contact you shortly to assist.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
Rosebank International
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the RI Online Campus Management will contact you shortly to assist.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
Rosebank International
After our call today, we are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
After our call today, we are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International