Unacceptable Account Support - Student Locked Out for Days

I am writing to express my extreme dissatisfaction with the student account support at Rosebank College. My student account has been blocked, and despite contacting support multiple times, I have received no assistance. I was initially told to wait 24 hours, but it has now been two days, and the issue remains unresolved.

This lack of support is severely impacting my ability to study. I am unable to access essential student materials, my emails, and other critical resources. This delay is unacceptable and is hindering my academic progress.

I urge Rosebank College to address these issues immediately and provide adequate support to students who are experiencing technical difficulties. As it stands, the level of service is completely inadequate and is causing significant disruption to my studies.