TRANSCRIPT REQUEST AND QUALIFICATION COMPLETION LETTER

Item: Rosebank College
Rating: 1
Author: MAHLODI R

Rosebank college is taking me for a ride. I sent a request for my transcript and qualification completion letter on Monday on the hub and called to ask when they will be ready. They said i should receive them by Friday. Instead of receiving the documents i receive an email stating that they will be available on the 10th of Feb. I cannot afford to wait for that long as i need those documents by the end of business as per their rules.

Helpful (0)

Replies (6)

Rosebank College's replyOfficial

17 Jan 2025, 13:49

Good day Mahlodi,

Thank you for your email.

Please be advised that the Braamfontein Campus will contact you to assist. I will work closely with the department to ensure that your query is resolved.

Regards,
Rosebank College

Rosebank College's reply17 Jan 2025, 13:49

Official

MAHLODI R's updateReviewer Update

17 Jan 2025, 15:56

I am still waiting for the campus to call me, i cannot wait any longer. I should have received those documents by now!!!

MAHLODI R's update17 Jan 2025, 15:56

Reviewer Update

I am still waiting for the campus to call me, i cannot wait any longer. I should have received those documents by now!!!

Rosebank College's replyOfficial

17 Jan 2025, 16:11

Good day Mahlodi,

Apologies for the delay. I tried to call to give you a status update on your request but to no avail.

Please note that the Braamfontein Campus management team is working on your request.

Regards,
Rosebank College

Rosebank College's reply17 Jan 2025, 16:11

Official

MAHLODI R's updateReviewer Update

18 Jan 2025, 09:06

WHAT IS SO DIFFICULT ABOUT PRINTING A TRANSCRIPT AND A LETTER OF COMPLETION? WHAT OTHER MEASURES MUST BE TAKEN IN ORDER FOR ME TO GET MY DOCUMENTS ? THIS IS UTTER *******!!!!!!

MAHLODI R's update18 Jan 2025, 09:06

Reviewer Update

WHAT IS SO DIFFICULT ABOUT PRINTING A TRANSCRIPT AND A LETTER OF COMPLETION? WHAT OTHER MEASURES MUST BE TAKEN IN ORDER FOR ME TO GET MY DOCUMENTS ? THIS IS UTTER *******!!!!!!

Rosebank College's replyOfficial

20 Jan 2025, 09:34

Good day Mahlodi,

Thank you for taking my call. As advised, we have logged a ticket for you on Student Hub reference ***.

My sincere apologies for the delay.

Regards,
Rosebank College

Rosebank College's reply20 Jan 2025, 09:34

Official

Good day Mahlodi,

Thank you for taking my call. As advised, we have logged a ticket for you on Student Hub reference ***.

My sincere apologies for the delay.

Regards,
Rosebank College

Rosebank College's replyOfficial

12 Feb 2025, 06:29

Good day,

We would like to confirm that that campus has contacted you and the query has been resolved.

Please do not hesitate to contact us on *** if you need any additional assistance.

Regards

Rosebank College

Rosebank College's reply12 Feb 2025, 06:29

Official