DM
Devraj M

1 reviews | Active since Oct 2025

13 Jan 2026, 16:55

Title: Delay in Issuing Completion Letter – Rosebank College Braamfontein

I am extremely disappointed with the delay in receiving my letter of completion for the Bachelor of Education in Foundation Phase, which I successfully completed in 2025 at Rosebank College (Braamfontein campus).

Despite applying for the completion letter via the Student Hub and following up multiple times, I have still not received it. This document is essential for employment opportunities and SACE registration, and the continued delay has placed me at a serious professional disadvantage.

As a graduate who has fulfilled all academic requirements, I expected efficient service and clear communication. Unfortunately, the lack of response and urgency has been both frustrating and stressful.

I sincerely hope that Rosebank College Braamfontein addresses this matter urgently, as graduates should not have to struggle to obtain mandatory documentation after completing their qualifications.

Name: Trishona Moodley Student Number: *** Email: ***

0
Replies (2)
Rosebank College
Rosebank College's reply14 Jan 2026, 08:08
Official
Dear Trishona, 

Thank you for your email and for taking the time to speak with me earlier. 

Please be assured that the RC Braamfontein Campus Management will contact you shortly to provide assistance. 

I will work closely with the campus team to ensure your query is resolved promptly and effectively. 

Thank you for bringing this matter to our attention. 

Kind regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply14 Jan 2026, 13:38
Official
Good day Trishona, 

We are pleased that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College