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Phumudzo M

1 reviews | Active since May 2020

26 Jan 2026, 08:50

Tiring

I have been trying to contact the support lines without success. The email address *** is also not working.

I have paid the outstanding amount for my daughter. Please find the proof of payment attached. Kindly unblock her student portal so she can continue with her studies.

I also spoke to Vhuhwavho Marifhi last week, who advised that she would send me a registration form to complete. I am still waiting to receive this form.

At this point, it has been very difficult to get assistance, and it feels as though the only way to get a response is through platforms such as Hello Peter. I would really appreciate your help in resolving this matter directly.

0
Replies (4)
Rosebank College
Rosebank College's reply26 Jan 2026, 09:14
Official
Dear Phumudzo 

Thank you for reaching out to us. 

We attempted to contact you earlier regarding your query but could not reach you. 

I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved. 

Please feel free to provide the requested information via email at *** 

Thank you. 

Regards, 
IIE Rosebank College
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Phumudzo M's update26 Jan 2026, 09:31
Reviewer Update
Good day

The email address you wrote is protected, kindly send me an email and i will respond.

Thank you
PM
Phumudzo M's update26 Jan 2026, 13:27
Reviewer Update
Hi, I am still waiting for feedback?
Rosebank College
Rosebank College's reply27 Jan 2026, 09:42
Official
Good day Phumudzo, 

We are pleased that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College