CP
Cejai P

1 reviews | Active since May 2025

24 May 2025, 10:33

The service was extr...

The service was extremely poor, I app**** for a course a few months ago ...my application was accepted and I need to pay 150. I eventually paid 150 Just for them to reject me. I app**** for another course that costed me 3300. They sent my student details but I couldn't access it because I was still under Varisty college system. I had to wait two weeks for them to sort out this problem and the semester already started. I tried accessing my modules using the email they sent me but it said that it doesn't exist on the Rosebank system. I quired about it multiple times but never was ever done... On top of it I was billed 7000 rand for something I didn't get a chance to do because of the poor service and information... Already paid 3300 for nothing...I refuse to pay that 7000 because the quick to take my money but slow to help me with my education.

0
Replies (1)
Rosebank College
Rosebank College's reply26 May 2025, 12:17
Official
 
Dear Cejal
 
Thank you for reaching out to us. 
 
We attempted to contact you earlier regarding your query, but could not reach you. To assist you effectively, we kindly request the following additional information: 
 
e.g., course enrolled, ST number, and campus name. 
 
Once we have these details, I will work closely with the Online Management to ensure your query is promptly escalated and resolved. 
 
Please feel free to provide the requested information via email at *** 
 
Thank you. 
 
Regards, 
IIE Rosebank College