Terrible Registration Experience for the past 5 years

Item: Rosebank College
Rating: 1
Author: Nikkita B

Every semester/year i take to Hello Peter to review this college. I registered with them on 20/01, today is 07/02 and my registration is a mess. my 2nd semester modules are registered for first semester and vice versa.

Its been a real struggle with every single registration of minr for the past 4 and a half years. Not a single time did they get it right!

I go into the semester with not having access to my materials and modules. And then have to catch up. The incompetency of this college during registration is the reason i would not recommend this college to anyone.

The frustration is too much.

Helpful (0)

Replies (2)

Rosebank College's replyOfficial

07 Feb 2025, 09:07

Dear Nikkita,

Thank you for reaching out to us.

I attempted to contact you earlier regarding your query but was unable to reach you. To assist you effectively, we kindly request the following additional information:

AP number to better assist

Once we have these details, I will work closely with the Campus Management to ensure that your query is escalated and resolved promptly.

Please feel free to provide the requested information via email ***

Thank you.

Regards,
Rosebank College

Rosebank College's reply07 Feb 2025, 09:07

Official

AP number to better assist

Rosebank College's replyOfficial

11 Feb 2025, 09:04

Good day,

We would like to confirm that that campus has contacted you and the query has been resolved.

Please do not hesitate to contact us on *** if you need any additional assistance.

Regards

Rosebank College

Rosebank College's reply11 Feb 2025, 09:04