Terrible experience as a student

A complaint was sent to the principle on the 18/08/2017, which I went to see him on the 24/08/2017. Since the 24/08/2017 I received feedback from the principle stating that cancellation committee was meeting on the 08/09/2017(as they only meet once a month), to date I have not received any feedback from the college regarding the meeting and the cancellation request as well as the refund.

This has to be the worst experience at this college, the classes are overcrowded, the lecturers aren’t even helpful or friendly , yet they are suppose to be teaching us but it seems like they don’t even know what they are doing. The website/ student portal is useless. Results aren’t even posted on time, as there is always so issue with them. The staff don’t even help because they send you from person to person, the people in that place don’t know anything. Lectures interrupting other lecturer’s classes and acting like it’s the right thing to do. ALL STAFF are unprofessional and rude. I have paid a lot of money to be studying at this college, however I am getting nowhere! Lectures don’t even provide us with the correct study material??? From the time I have started I had phone calls telling me that my account isn’t up to date, I had to send the proof of payment more than 3 times, I go to check my results and was old to call the college, called the college and was advised that there was a block on my account, which has now been removed. I am requesting a refund from you guys as this college is useless, I will go and study at another college which is better then you guys.