TERRIBLE EXPERIENCE

Terrible experience with this institution, I am currently enrolled for 2025 and I have been going up and down with the finance department on the allocation of my fees amounting to R19600 as part time student, the student portal is showing R33000 as it is billing modules which I am not registered for, I have asked this to be corrected as it differs to the contract agreement they issued to me. My sponsor made a payment of R32600 which had to be allocated to two of us beneficiaries and they allocated all this amount to myself leaving the other beneficiary in arrears, I sent proof and how allocations should be prior to this but still hasn't been rectified to date, have been opening tickets left right and center in their website but not greater good coming out to have this resolved.