Student experience

I have received the baddest service ever, I want an invoice - it takes 6 months! I want results for my exam - takes 2 months and after logging endless tickets, nobody comes back to you. You ask for help from lecturers, they tell you, oh sorry, but if you dont understand, I cant make you understand! How can they say that! The school should always make sure that their students are top priority and right now, I feel like leaving this college to attend Varsity college. When I wrote my test at campus as a online student, there was a shorage of papers, I had to wait an hour longer just for the test, I missed work. I am really not impressed, please put in as much attention in yout online students as you do for those that goes to campus.