tB
thenjiwe B
1 reviews | Active since Jun 2021
09 Mar 2022, 10:41
Rosebank online is a mess
I regret the day I paid my fees with this school. I paid 20 thousand on the 7 of December till this day I have not received my study material .. 09 March , I call the school be on hold the line for over an hour when I finally get hold of someone they will tell you they don't deal with online
I have been dealing with Reabetse , who ignores all my email , their It support is useless they keep sending me incorrect password and the system is blocked
this is so stressful I can actually feed that in falling into depression , I can not handle the stress this school is putting me under ,,
Helpful (0)
Replies (5)0
Replies (5)
Rosebank College's replyOfficial
10 Mar 2022, 08:48Hi Thenjiwe
Your complaint is noted and been sent to the Online campus.
Regards
Rosebank College
Your complaint is noted and been sent to the Online campus.
Regards
Rosebank College
Rosebank College's reply10 Mar 2022, 08:48
Official
Hi Thenjiwe
Your complaint is noted and been sent to the Online campus.
Regards
Rosebank College
Your complaint is noted and been sent to the Online campus.
Regards
Rosebank College
tB
thenjiwe B's updateReviewer Update
10 Mar 2022, 12:27No one has bothered to come back to me.. Rosebank college is a joke... I hate this school
tB
thenjiwe B's update10 Mar 2022, 12:27
Reviewer Update
No one has bothered to come back to me.. Rosebank college is a joke... I hate this school
Rosebank College's replyOfficial
10 Mar 2022, 13:18Hi
We are processing requests and will get back to you as soon as possible.
You can also access RC Assist via the website to log your complaint and query.
Regards
Rosebank College
We are processing requests and will get back to you as soon as possible.
You can also access RC Assist via the website to log your complaint and query.
Regards
Rosebank College
Rosebank College's reply10 Mar 2022, 13:18
Official
Hi
We are processing requests and will get back to you as soon as possible.
You can also access RC Assist via the website to log your complaint and query.
Regards
Rosebank College
We are processing requests and will get back to you as soon as possible.
You can also access RC Assist via the website to log your complaint and query.
Regards
Rosebank College
tB
thenjiwe B's updateReviewer Update
11 Mar 2022, 15:032 days later no one has come back to me ,, really ? is this how you conduct business, even now im on the phone been holding for over an hour ,, you guys are pathetic all of you
tB
thenjiwe B's update11 Mar 2022, 15:03
Reviewer Update
2 days later no one has come back to me ,, really ? is this how you conduct business, even now im on the phone been holding for over an hour ,, you guys are pathetic all of you
Rosebank College's replyOfficial
11 Mar 2022, 15:27Hi Thenjiwe
Please direct your enquiry directly to the Campus Manager who has been in contact with your via email - this would be far speedier. We are awaiting finance to advise on approval. We are aware of your frustrations and are working on resolving for you.
Regards
Rosebank College
Please direct your enquiry directly to the Campus Manager who has been in contact with your via email - this would be far speedier. We are awaiting finance to advise on approval. We are aware of your frustrations and are working on resolving for you.
Regards
Rosebank College
Rosebank College's reply11 Mar 2022, 15:27
Official
Hi Thenjiwe
Please direct your enquiry directly to the Campus Manager who has been in contact with your via email - this would be far speedier. We are awaiting finance to advise on approval. We are aware of your frustrations and are working on resolving for you.
Regards
Rosebank College
Please direct your enquiry directly to the Campus Manager who has been in contact with your via email - this would be far speedier. We are awaiting finance to advise on approval. We are aware of your frustrations and are working on resolving for you.
Regards
Rosebank College