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AMY A

1 reviews | Active since Mar 2022

07 Mar 2022, 15:44

ROSEBANK I WANT TO START MY STUDIES

I am a Rosebank student but I'm not able to access my student account because it is blocked, I've contacted Rosebank (EMAILED/CALLED) their call center agents transfer my calls to the online department but the line goes dead after a few seconds, it is really frustrating. I've wasted R30 airtime today only and my problem is still not solved

ROSEBANK IF YOU SEE THIS PLEASE CONTACT ME

0
Replies (7)
Rosebank College
Rosebank College's reply07 Mar 2022, 16:05
Official
Hi Amy
Please can you log a call on RC assist - accessible via the website and request access.
Regards
Rosebank College
 
AA
AMY A's update07 Mar 2022, 16:18
Reviewer Update
I've already tried that
Rosebank College
Rosebank College's reply08 Mar 2022, 08:47
Official
Hi Amy
Did you receive a reference number once you logged your call?
Regards
Rosebank College
AA
AMY A's update08 Mar 2022, 09:31
Reviewer Update
Hi
I did not receive a reference number?
can i go in to campus to solve this issue?(im a online student

Rosebank College
Rosebank College's reply08 Mar 2022, 10:06
Official
Hi
All calls on rc assist are referenced.
Did you use the link below.

https://www.rosebankcollege.co.za/assist/

Regards
Rosebank College


AA
AMY A's update08 Mar 2022, 11:15
Reviewer Update
yes i used that link, im at the campus now

Rosebank College
Rosebank College's reply08 Mar 2022, 11:35
Official
Hi

We also sent your complaint to the campus head for assistance.

RC