MM
Madikgetho M

1 reviews | Active since Jan 2023

25 Jan 2023, 10:03

ROSEBANK COLLEGE PUTS MONEY FIRST NOT THE STUDENTS!!

The only thing that you guys are focusing on now is registrations which is bringing you money now so basically the only thing you guys care about is MONEY!! But as for customer service and treating the students right I’m giving y’all 0 on that one.. I’m an online student, last year was my last year doing Business administration in logistics and supply chain management, I’ve been begging for my marks to be fixed for the first semester since last year in November I’ve logged so many tickets on RCassist but they keep on sending me wrong marks still I’ve been begging for my transcript but nobody is helping me anyhow the only emails I’m getting is “registrations are open” which is what y’all are focusing one right now… I paid all my fees with a good heart I don’t owe anyone there at Rosebank college but why do I have to be treated as if I’m owing the school? Now you guys are all over our screens, social media, radios and billboards giving people false information saying “you’re one of the best schools” how can y’all consider yourselves best while you don’t care about your customers needs and don’t put your customers first but put money first? I should be applying for job opportunities or furthering my studies but now my things are stuck because I don’t have my correct marks.. I’m definitely not recommending this school to anyone!!!

0
Replies (3)
Rosebank College
Rosebank College's reply25 Jan 2023, 13:55
Official
Hi Madikgetho, 

We have received your review and apologize for this inconvenience.

We will be in contact with you to resolve.

Regards
Rosebank College
Rosebank College
Rosebank College's reply26 Jan 2023, 09:57
Official
Good day, 

We hereby confirm that the campus has been in contact with you and is working towards resolving your query.

Regards
Rosebank College


Rosebank College
Rosebank College's reply17 Feb 2023, 14:23
Official
 Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 
Please do not hesitate to contact us  on *** if you need any additional assistance. 

Regards 
Rosebank College