ST
Sheldene T

1 reviews | Active since Feb 2023

10 Feb 2023, 15:16

Rosebank College needs to do better!

I registered with Rosebank back in 2020 and it has just been constant problems with them since the start.

When I intitially signed up for my degree they had signed me up for the BBA Degree (BBA312) then 2 weeks later they decided to update the degree and modules but instead of just updating me to the new modules they insisted I remain on the BBA Degree BBA312 and now every semester I need to fight and chase them to get myself registered with the 'phased-out' modules and then I have to pay a registration fee but get no assistance or guidance!

I have called and emailed and get zero assistance or I just get shifted to another department.

Its sad when the registration process is more difficult and frustrating then the actual degree!

0
Replies (4)
Rosebank College
Rosebank College's reply13 Feb 2023, 07:17
Official
Good day Sheldene, 

We have received your review and apologize for this inconvenience.

We will be in contact with you to resolve.

Regards
Rosebank College
Rosebank College
Rosebank College's reply15 Feb 2023, 10:09
Official
Dear Sheldene
 
We would just like to confirm your consultation with the Online Centre on 16 February to  assist you with your registration.

Regards
Rosebank College
Rosebank College
Rosebank College's reply17 Feb 2023, 14:19
Official
 Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 
Please do not hesitate to contact us  on *** if you need any additional assistance. 

Regards 
Rosebank College 
Rosebank College
Rosebank College's reply21 Feb 2023, 09:50
Official
 
Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us  on *** if you need any additional assistance. 

Regards 
Rosebank College