Rosebank college is a great place to go if you want to have a migraine

Rosebank college online is one big headache, I am failing to get through to anyone for a while now. They claim that no one will be left behind but they don't pay attention to emails or even bother to make sure they have everyone on the same page. I paid fees for 4 modules, but I haven't received the e-books email and my modules are not loaded yet. How long do I have to wait and how many emails do I have to send before I receive assistance? This is really frustrating enough and I don't care about the new system and it's teething problems. You make sure that I have all the assistance I need before the end of today.