MT
Musawenkosi T

1 reviews | Active since May 2024

15 May 2024, 12:41

Reviewing Rosebank College's handling of tuition fees and module drops in 2023.

I paid my tuition fees in full at Rosebank College in 2023, with only one module, Financial Management, requiring payment later in late April 2023, which was promptly settled. However, I encountered an issue with a module called Quantitative Techniques. Despite passing the module after a supplementary examination in February 2023. When I attempted to drop the module, I was assured that it was processed, many times. However, upon checking my statement, I discovered that I was charged R5768.00 for Financial Management and Quantitative Techniques modules. I only paid for Financial Management which I know I was owing which was R3059. I was informed that I owed R2709.00 for Quantitative Techniques module indicating a discrepancy in the fees charged. I received and email from one of the Rosebank College Debt Collectors, stating that I should call them in regards to the R2709.00 that is outstanding. I've been calling and no one is picking my calls, I've been sending emails with no response, its been a week now. I do not have any outstanding balance due to Rosebank College. This experience has been frustrating and concerning, as it has resulted in an unexpected financial burden.

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Replies (2)
Rosebank College
Rosebank College's reply15 May 2024, 13:00
Official
Good day Musawenkosi,

Thank you for taking my call and sharing the details of the review.

Kindly note that our Finance team will be in contact to resolve. 

Regards, 
Rosebank College
Rosebank College
Rosebank College's reply22 May 2024, 16:34
Official
Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on ***  if you need any additional assistance. 

Regards 

Rosebank College