Review of Rosebank College Online: Incompetence in Handling Applications

Introduction

I am writing this review to express my frustration and disappointment with the application process at Rosebank College Online. My experience has been nothing short of a nightmare, and I feel compelled to share it to warn prospective students about the potential challenges they may face.

Application Process Issues

Since the end of September, I have been attempting to register for the 2025 Bachelor of Business Administration (BBA) degree. I reached out to multiple student advisors, requesting essential documents needed for my registration. Despite my persistent efforts—sending numerous emails and spending countless hours on the phone—I received little to no assistance.

The lack of communication from the college has been particularly alarming. The registration period closed without any notification or guidance from the college staff. This oversight not only reflects poorly on their administrative processes but also raises concerns about how they manage student inquiries and applications.

Financial Concerns

Adding insult to injury, I have already paid the R150 application fee twice, yet there is no record of these payments being received by the college. This situation feels like a blatant rip-off, especially considering that I have not even been able to complete my application due to their incompetence. It is unacceptable for an institution that claims to provide quality education and support services to mishandle such fundamental aspects of student enrollment.

Impact on Students

If this is how Rosebank College Online handles applications, I can only imagine the difficulties faced by other students who are trying to navigate their enrollment process. The lack of responsiveness and support could deter many potential applicants from pursuing their education here, which is unfortunate given that higher education should be a supportive and accessible experience.

Conclusion

In conclusion, my experience with Rosebank College Online has been extremely disappointing due to their incompetence in handling applications and poor communication practices. I urge prospective students to consider these issues seriously before committing their time and money to this institution.