SF
Shafeeah F

1 reviews | Active since Nov 2020

01 Mar 2023, 15:51

Registration Problems

I have had the worst experience, I have been trying to contact anyone there to help me with my registration but my calls are being cut , unanswered and not returned. When I request for assistance the ticket is closed without any help whatsoever, I keep receiving sms’s and emails to pay but literally nobody is willing to help me with completing my registration, all this institute care about is money. I would not recommend them to anyone , they are very *********** and complicated especially for those who work and want to study as well.

0
Replies (4)
Rosebank College
Rosebank College's reply01 Mar 2023, 16:12
Official
Hi Shafeeah,

Thank you for your email. I tried to get hold of you yet to no avail.

Did you upload the documents that were requested by the Online department?

Do you perhaps have an alternative number that i can call you on?

Regards, 
Rosebank College
SF
Shafeeah F's update01 Mar 2023, 16:18
Reviewer Update
I did everything expected of me

I received no calls for the past 2 weeks that I have been struggling with my registration
Rosebank College
Rosebank College's reply01 Mar 2023, 16:25
Official
Hi Shafeeah

Apologies for the inconvenience caused, we will escalate this query for a speedy resolution.
Regards
Rosebank College
Rosebank College
Rosebank College's reply08 Mar 2023, 09:47
Official
 Good day, Shafeeah,

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on *** if you need any additional assistance. 

Regards 

Rosebank College