NM
Ntsako M

1 reviews | Active since Aug 2022

10 Aug 2022, 16:24

Registration not finalized

I am a first year student at Rosebank College and I have not been registered for the second semester, which then causes my modules to not appear on RC Learn and now because of this I cannot submit any assignments or any ice activities, I'm getting left behind with school work because now I have nowhere to submit my work... I haven't even received my results for the first semester and I do not know if I have any module that I'm required to supp. When I went to the Client Serieve it says that I have not been enrolled for both semester 1 and 2. Please assist

0
Replies (3)
Rosebank College
Rosebank College's reply11 Aug 2022, 07:50
Official
Good day, Ntsako, 

Thank you for your email. 

Kindly be advised that this matter has been escalated to the Pretoria Campus Management Team. 

Regards, 
Rosebank College.
NM
Ntsako M's update13 Aug 2022, 07:26
Reviewer Update
I honestly don't understand what is going on at Rosebank College. Semester1 Results are out but I still haven't received my results. They had previously made a mistake with my registration and got me registered for semester 3 instead of 1 (but I still did semester 1 modules) . They recently had that fixed but now instead of being registered for the second semester it says I'm enrolled for the first semester while the second semester says "In Progress". I went on to select semester 2 modules and I'm getting double billed and it says I should pay for my first semester registration which I paid for in January. On Thursday we received our Program assessment timetable and it says we have a test on the 17th of August but how am I going to do that if everything of mine is a mess and I have already missed 5 ice task submission. I have been to the client service since the first week of semester 2 academic week and I'm exhaustet. I regret getting enrolled in this institution because it is one problem after the other.
Rosebank College
Rosebank College's reply14 Nov 2022, 07:44
Official
Good day 

Please advise if you have been assissted successfully.