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NC
Nhliziyo C

1 reviews | Active since Jan 2025

27 Feb 2025, 10:47

Registration

They are making this admission and registration very stressful. I sent everything they need now there's no way forward on the next step even the admission fee was paid. I sent documents now it's silence. Their chat agents delay to respond but have no patience to hear what your query is about instead they'll send you 100 links with 0 assistance and close the chat in 5 min yoh hai sana

0
Replies (4)
NC
Nhliziyo C's update27 Feb 2025, 13:34
Reviewer Update
Now I am asking about exemption process and payment assistance to not. I am become so frustrated
Rosebank College
Rosebank College's reply28 Feb 2025, 08:59
Official
Dear Mbali, 

Thank you for your email and for taking the time to speak with me earlier.

Please be assured that the Online Management will contact you shortly to provide assistance. I will personally work closely with the campus team to ensure that your query is resolved promptly and effectively.

Thank you for bringing this matter to our attention.

Kind regards,
Rosebank College
NC
Nhliziyo C's update28 Feb 2025, 16:57
Reviewer Update
Thank you so much Mashudu and Celia for your assistance and efficient response on my matter. Honestly removed all the burdens I had and made the rest of the process smooth for me. I appreciate you guys so much and out of 10 it would definitely be 100 rating. Thank you may not be enough but it is from the bottom of my heart.
Rosebank College
Rosebank College's reply04 Mar 2025, 16:12
Official
Dear Nhliziyo,

Thank you for your patience and understanding while we work on resolving your query.

We sincerely apologise for the delay in addressing your concerns. Please rest assured that I am actively following up with the relevant teams, including the Online Campus Management, to ensure your query is resolved as soon as possible.

We understand the importance of resolving this matter promptly and are committed to providing you with a satisfactory outcome. 

Thank you for bringing this to our attention, and we appreciate your understanding as we work towards a resolution.

Kind regards,
Rosebank College