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Lorelle D

1 reviews | Active since Sept 2018

12 Feb 2026, 15:59

Refund

I paid rosebank college extra money no there is issues to get refund I keep logging cases on their portal and they keep closing it I just want the money I paid extra to them back

0
Replies (4)
Rosebank College
Rosebank College's reply12 Feb 2026, 16:08
Official
Dear Lorelle

Thank you for your email and for taking the time to speak with me earlier. 

Please be assured that the RC Braamfontein Campus Management will contact you shortly to provide assistance.

I will work closely with the campus team to ensure your query is resolved promptly and effectively. 

Thank you for bringing this matter to our attention. 

Kind regards, 
IIE Rosebank College
LD
Lorelle D's update12 Feb 2026, 16:51
Reviewer Update
Thank you to Tryphina for your quick response to sort out my query
Rosebank College
Rosebank College's reply13 Feb 2026, 14:22
Official
Good Afternoon Lorelle, 

We have extended your gratitude to Tryphina. 

We are grateful that you received excellent service from one of our staff members. 

We look forward to resolving your query further. 

Kind regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply17 Feb 2026, 15:32
Official
Good day Lorelle, 

We are pleased that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College