REFUND!!

Since the 28 March 2022 Rosebank college has been processing my refund. Whenever I call no one picks up the line not to mention my emails. I've tried to follow up but I still have not received any feedback regarding my refund meanwhile I've sent all the required documents. Rosebank college I want my money back, R11 860 is alot of money!!!!I will not stop until I get my refund back, this is so unprofessional.