LM
Lucky M

1 reviews | Active since Mar 2022

18 Mar 2024, 10:39

Refund!!!!!!!!

I have been trying to get a refund for a month now and the only time you get back to me is when I write a hello Peter complaint which means you wanna appear as perfect to the public while putting people through hell, I have submitted everything needed to process the refund no one communicates how far the process is this is unacceptable as I have to now sit with the debt cause of YOUR incompetence

0
Replies (8)
Rosebank College
Rosebank College's reply18 Mar 2024, 10:59
Official
Dear Lucky, 

Thank you for your email. 

Kindly note that we have followed-up with the finance department. 

Regards, 
Rosebank College 
LM
Lucky M's update18 Mar 2024, 13:51
Reviewer Update
It can't take a month to just follow up with finance please you're ruining my life you are not treating this with the urgency it deserves
Rosebank College
Rosebank College's reply18 Mar 2024, 14:42
Official
We are checking it. 
LM
Lucky M's update18 Mar 2024, 14:48
Reviewer Update
You're checking a query for 4 hours? Come on
Rosebank College
Rosebank College's reply19 Mar 2024, 06:46
Official
Good day, 

We will revert once we have feedback from the finance department. 

Regards, 
Rosebank College 
LM
Lucky M's update19 Mar 2024, 09:37
Reviewer Update
Good day I have sent my bank confirmation letter for the refund to be processed
Rosebank College
Rosebank College's reply19 Mar 2024, 10:00
Official
Good day, 

Noted well. 

Regards, 
Rosebank College 
Rosebank College
Rosebank College's reply25 Mar 2024, 09:07
Official
Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on ***  if you need any additional assistance. 

Regards 

Rosebank College