1 reviews | Active since May 2016

28 Mar 2017, 18:35

REFUND

<p>GOOD DAY </p> <p> </p> <p>I REQUESTED A REFUND LAST MONTH.I HAVE BEEN IN CONTACT WITH YOUR FINANCE DIVISION SINCE THE DAY I REQUESTED AS REQUESTED.I HAVE BEEN INFORMED THAT MY REFUND IS IN THE PROCESS AND THAT I SHOULD EXPECT WITHIN THE WEEK.THAT WAS THE FIRST WEEK AFTER I REQUESTED THE REFUND.LONG STORY SHORT,THIS HAS BEEN ONGOING TO DATE.I HAVE BEEN INFORMED THAT IT'S WITH THE CREDIT DEPARTMENT AND THE NEXT DAY IT'S WITH THE MD FOR SIGNATURE.A WEEK LATER AND I HAVE TO HEAR THE SAME STORY AGAIN,WITH A DIFFERENT TWIST.I WAS INFORMED THAT I WOULD RECEIVE IT LAST WEEK AND THAT WAS NOT THE CASE.SAME STORY.WE'RE APPROACHING APRIL AND IT'S APPARENTLY WITH MD FOR A SIGNATURE.DOES IT TAKE A MONTH TO SIGN A DOCUMENT.THIS IS TIME CONSUMING AND IT IS MY MONEY.</p>

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Replies (1)
Rosebank College
Rosebank College's reply28 Mar 2017, 19:00
Official

Dear Shana Chengan

Thank you for bring this matter to our attention.

We will investigate this matter and respond to you on the email address supp****.

Regards

Rosebank College