1 reviews | Active since Apr 2026
Refund
I am writing to express my frustration regarding a refund that I am still waiting for from Rosebank College.
I submitted my refund request and was informed that the process would take approximately 21 days. However, more than 21 working days have now passed, and I have still not received the refund.
When I follow up, I am only told that the refund is “still in progress,” without any clear explanation or estimated payment date. As a student, this money is important and the delay is very concerning.
I would appreciate clear communication and an update on when the refund will actually be processed and paid. I hope Rosebank College can resolve this matter as soon as possible. Plus last time I got communication was 26 March 2026 the consultant said I should be getting my refund last week but now we on the the first week of April after been given hard time when logging a ticket to
Thank you for your email.
Please be assured that the RC Pretoria Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email.
Please be assured that the RC Pretoria Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College