Poor Service from Rosebank College Finance Department – No Assistance Since January

I am extremely disappointed with the finance department at Rosebank College. I have been trying to get assistance from the finance office since January, and up until now, my issue has still not been resolved. Despite multiple follow-ups through emails and calls, I have not received the help I need. The lack of response and urgency is very concerning, especially when it comes to financial matters that directly affect a student’s academic progress and registration status. As a student, you expect clear communication, timely feedback, and proper support — particularly regarding your account and payments. It is frustrating to feel ignored for months while still being expected to meet deadlines and obligations. This situation has caused unnecessary stress and anxiety.