Poor service from Braam rosebank college

Rosebank college is so bad when it come to there call agents. I was holding for 47min only to have my call picked up but put on the side. Now I am listening to someone sending voice notes on WhatsApp about send money to to Mpumi. And all I want to do is to get confirmation that the money I've been paying is allocated to my account. Then I can pay the balance and get my certificate. But no. I visited the Braam branch 3 times already. I get emails which no one replies to. Highly disappointed