Hellopeter
Share Your Experience
NK
Nokwazi K

1 reviews | Active since Aug 2023

16 Feb 2026, 09:49

Poor service

I keep on receiving the most unsettling treatment from Pretoria Campus. I’ve been logging queries to request my letter of completion with no response. Today , I was blocked from accessing student hub and the reason why I requested for it is because I can’t access my portal or school email.

0
Replies (4)
Rosebank College
Rosebank College's reply16 Feb 2026, 10:19
Official
Dear Nokwazi, 

Thank you for your email and for taking the time to speak with me earlier. 

Please be assured that the RC Pretoria Campus Management will contact you shortly to provide assistance. 

I will work closely with the campus team to ensure your query is resolved promptly and effectively. 

Thank you for bringing this matter to our attention.

Kind regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply16 Feb 2026, 10:55
Official
Good day Nokwazi, 

We are pleased that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College 
NK
Nokwazi K's update16 Feb 2026, 11:06
Reviewer Update
Thank you so much to Danesha Jaffe , she escalated the matter and I received my letter.
Rosebank College
Rosebank College's reply16 Feb 2026, 15:23
Official
Good Afternoon Nokwazi, 

We are grateful that we were able to adress your query promptly. 

Please do not hesitate to reach out, should you require any assistance moving forward. 

Regards,
IIE Rosebank College