Poor Service!

The service that Rosebank College has given me is extremely poor!

It has been 2 years now that I have requested a reprint of my Diploma certificate, but instead I have been passed from one person to the next. I personally went to Braamfontein Campus in 2017 to submit all the necessary documents needed for a printout, including payment and Thembi who was very rude to me told me that It will be ready after a month. No communication was made from Rosebank College side.

I kept on Calling and emailing them, then Daisey Moseki created a case number for me CAS-24853-K0P2L0, who was suppose to do a follow up. months passed by and still no response, my case was then given to David Mohlokoana who is working for the Braamfontein Branch and assured to me that he will help. but still no one is helping me.

I have to keep on using my own resources to communicate with them about the reprint of my certificate. I am really not happy with their service!