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Oratile M

1 reviews | Active since Mar 2023

28 Mar 2023, 09:51

POOR SERVICE!

I’m so over the service at Rosebank College, students are not a priority at all. I’ve tirelessly tried contacting almost every campus because the Pretoria CBD campus isn’t answering my calls, they processed my transfer to the online campus and i’ve still not received communication in terms of registration, i’ve logged a ticket on IIE RC Assist and still nothing. The semester has started, i’ve already missed some assessments 🤷🏽♀️ . One of the whatsapp agents tell me i should wait for second semester intake because registration is closed, i cannot believe the inconvenience. I highly wouldn’t recommend this school, there’s always a story and a situation with them…. i’m supposed to be completing my final year this year and now i have to make amendments to complete my degree next year! this is pathetic

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Replies (2)
Rosebank College
Rosebank College's reply28 Mar 2023, 10:25
Official
 Hi Oratile, 

Thank you for taking my call and sharing the details of the review. 

I have submitted the details to the Online management, I will assist in managing your review and update you on the status as we work towards resolution of the matter. 

Regards 
Rosebank College 
Rosebank College
Rosebank College's reply31 Mar 2023, 15:31
Official
 
Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on *** if you need any additional assistance. 

Regards 

Rosebank College