VB
Vuyelwa B
1 reviews | Active since Aug 2025
05 May 2026, 15:13
Poor service
I have been in contact with the student advisor, Ms. Gugulami Dlalisa, who has indicated that she is still unable to access or verify my documents. I have sent my certified documents along with proof of payment on five separate occasions. However, I continue to receive requests to resend both the documents and payment, which has caused some confusion on my side. Which have caused some confusion.
Helpful (0)
Replies (2)0
Replies (2)
Rosebank College's replyOfficial
05 May 2026, 15:50Dear Vuyelwa
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please advise if there is an alternative number to dial or an ideal time to call?
I will work closely with the Online Campus Management to ensure your query is promptly escalated and resolved.
Thank you.
Regards,
IIE Rosebank College
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please advise if there is an alternative number to dial or an ideal time to call?
I will work closely with the Online Campus Management to ensure your query is promptly escalated and resolved.
Thank you.
Regards,
IIE Rosebank College
Rosebank College's reply05 May 2026, 15:50
Official
Dear Vuyelwa
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please advise if there is an alternative number to dial or an ideal time to call?
I will work closely with the Online Campus Management to ensure your query is promptly escalated and resolved.
Thank you.
Regards,
IIE Rosebank College
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please advise if there is an alternative number to dial or an ideal time to call?
I will work closely with the Online Campus Management to ensure your query is promptly escalated and resolved.
Thank you.
Regards,
IIE Rosebank College
Rosebank College's replyOfficial
12 May 2026, 12:16Good day Vuyelwa,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply12 May 2026, 12:16
Official
Good day Vuyelwa,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College