SM
Sannah M

1 reviews | Active since Sept 2024

24 Feb 2026, 08:09

Poor management

I am having a bad experience regarding my registration.I wrote a Dean exam and I am still waiting for my results now I have to repeat the module without getting my Dean result .When I call they don't pick up calls when we login tickets they take time how can I repeat a module without getting my Dean result

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Replies (2)
Rosebank College
Rosebank College's reply24 Feb 2026, 08:22
Official
Dear Sannah, 

Thank you for your email and for taking the time to speak with me earlier. 

Please be assured that the RC Online Campus Management will contact you shortly to provide assistance. 

I will work closely with the campus team to ensure your query is resolved promptly and effectively. 

Thank you for bringing this matter to our attention. 

Kind regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply02 Mar 2026, 08:38
Official
Good day Sannah, 

We are pleased to hear that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College