TM
Thembinkosi M
1 reviews | Active since May 2026
31 Mar 2026, 12:54
Poor customer service
I have been having a financial issue from last year where I was billed twice and that issue isn't resolved but if it was me owing institutions I couldn't be able to register......my question is why when YOU GUYS owe us.....this issue doesn't get solved fast but when it's US owing you quick to respond
Helpful (0)
Replies (2)0
Replies (2)
Rosebank College's replyOfficial
31 Mar 2026, 13:34Dear Thembinkosi
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Details regarding the billing that require correction
Once we have these details, I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
IIE Rosebank College
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Details regarding the billing that require correction
Once we have these details, I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
IIE Rosebank College
Rosebank College's reply31 Mar 2026, 13:34
Official
Dear Thembinkosi
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Details regarding the billing that require correction
Once we have these details, I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
IIE Rosebank College
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Details regarding the billing that require correction
Once we have these details, I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
IIE Rosebank College
Rosebank College's replyOfficial
02 Apr 2026, 13:22Good day Thembinkosi,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply02 Apr 2026, 13:22
Official
Good day Thembinkosi,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College